The Peacock South Yarra, 68 River Street, South Yarra VIC 3141 (“we”, “us”) is responsible for the personal information you give us through this website. This policy explains what we collect, why, and what you can ask us to do with it.
What we collect
When you book a table: your name, phone number and email address; the date, time, group size and table you choose; and anything you add in the notes, such as allergies or a request for a high chair.
When you send us a message: your name, email address and what you write.
When you visit the site: our hosting provider keeps short-lived technical logs, such as your IP address, browser and the pages you requested, to keep the site running and secure.
Allergy and dietary notes can say something about your health. We only use them to prepare your visit, and you don’t have to give them to book.
How we use it
- to take, manage and confirm your booking, and contact you about it
- to reply to your messages
- to keep the website working and protect it from misuse
We don’t sell your information, and we don’t use it for marketing unless you ask us to.
Who handles it for us
A small number of service providers store or process your information on our behalf, and only to provide their service to us:
- Peregrine Partners, who build and run our website and booking system
- Supabase, which stores bookings in Sydney, Australia
- Vercel, which hosts this website
- our email provider, which sends booking emails and enquiries
Some of these providers are based overseas, including in the United States, and may process information there.
Cookies
We don’t use advertising or analytics cookies, and booking a table doesn’t set any. The map on our Find us page is provided by Google, which may set its own cookies under Google’s privacy policy ↗︎.
How long we keep it
We keep your information only for as long as we need it to look after your booking or enquiry and to keep basic business records. After that we delete it.
Bookings made through Resos
Bookings made before we launched this system were taken through Resos, and any still to come have been moved into our own. How Resos handled your data is set out in the Resos privacy policy ↗︎.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Email hello@thepeacock.com.au and we’ll respond within 30 days.
If you’re unhappy with how we’ve handled your information, tell us first and we’ll try to put it right. You can also contact the Office of the Australian Information Commissioner ↗︎.
Changes
We’ll update this page if anything changes and show the date at the top. Read our booking policy for how table bookings work.